Satisfaction Guarantee

Everything I sell is backed by a complete money-back guarantee

If for any reason, you're unsatisfied with any of my products or services, complete the Refund Request Form within 30-days of your purchase and I'll return 100% of your money (excluding shipping, if applicable).

There are no hidden gimmicks and no fine print exclusions - just a good old-fashioned guarantee; a promise that the quality of the products I put my name on will live up to your expectations. I wouldn't have it any other way.

Why I offer this guarantee (It's not a gimmick)

Because I believe so strongly that my products are usable, practical and beneficial for the development and advancement of IT professionals, my goal is to get them into the hands of as many IT leaders as possible. In a market where lackluster products and buyer skepticism reign supreme, the best approach is to take the risk out of the equation for you completely and let my products demonstrate their value for themselves.

Furthermore, standing behind my products with a guarantee reflects my true ambitions — to serve as your trusted mentor and advisor in the realm of IT leadership, to contribute new and meaningful information and tools for the advancement of your career position and to bolster the reputation and success of IT in the corporate environment more broadly, NOT to make a quick buck at your expense.

How to request a refund

If you'd like a refund for any product or service you've purchased from us, please complete the Refund Request Form.You'll receive instructions on returning any material products (books, manuals, etc.) in order to finalize your refund request.