What IT leaders are saying about "The 11 Secrets"
"The 11 Secrets are especially valuable for wrestling with the problem of how to effectively market IT to your stakeholder community. Phenomenally insightful; this is EQ for IT leaders. Whether for strategic decision making or guiding day-to-day operations, I'm already putting it to work"
"I picked up the 11 Secrets to read on vacation thinking; 'Here we go with yet another IT book.' I'm not sure who was more surprised at how much I enjoyed it, me or my kids. Suffice it to say, within a few pages I found myself highlighting key messages and thinking 'this is definitely not the typical IT management book.' The unique value of this book, and the system Marc presents, is the tangible road map it provides for aspiring professionals and managers to follow in order to succeed in this demanding field."
"The 11 Secrets gives you in 160 pages what it usually takes 20 years to learn in the school of hard knocks. Distilled into a clear system, this material will help IT professionals and managers build more successful and rewarding careers. You don't just read the 11 Secrets once and put it away. You go back to it for guidance and reference, like a trusted cookbook."
"The 11 Secrets get to the heart of what matters most for success in IT. In today's hyper-speed technology environment, IT managers need to accelerate their learning curve about what works and what doesn't. The 11 Secrets can get you to success faster."
"If you are an IT leader working to have demonstrable impact with your business partners, this is a great handbook. It will provide you with the skills you need to succeed."
"There are plenty of IT management books that talk in generalities. What makes The 11 Secrets stand out is the very tangible and practical method it presents. In particular, Marc delivers on the most important (and usually the most difficult) task for IT managers, i.e., how to build effective relationships with business stakeholders."
"This book will take you on a journey that will not only validate and make sense of your experiences of the past, but will lay out a path for you to achieve your career goals of the future. Extremely relevant for aspiring IT managers and professionals. I plan to give a copy to all of my direct reports."
"If you are an IT project manager or team leader that wants to advance and to avoid the stumbling blocks that trip up so many in this field, then read The 11 Secrets. Your journey to success will be faster and less stressful."
"Inspiring. I threw The 11 Secrets into my bag heading out on vacation not really expecting to get to it. I ended up reading it cover to cover even fighting off much-needed sleep on the plane to soak up every last page."
"The 11 Secrets is the first IT leadership book I have wanted to finish in a very long time. Several times I said to myself, 'that's something I need to focus on.' But it's not just for experienced CIOs. Aspiring IT leaders who want to avoid much of the pain this job brings will benefit a great deal from The Secrets."
"For CIOs and seasoned IT leaders, this book provides welcome relief to the thought that often keeps us awake at night: Why is this job so frustrating at times? Is it just me and my organization? For project managers and team leaders, the 11 Secrets will give you both a conceptual framework and a practical guide for dealing with the tough issues that you can count on occurring in your projects. Issues like: getting buy-in to your plan, managing customers and stakeholders, controlling scope, and effectively promoting your success. The 11 Secrets is inspirational material for IT professionals and managers."
"In today's hype-driven world, Marc Schiller is one of the few who have actually earned the title of visionary, thought-leader."
"The 11 Secrets of Highly Influential IT Leaders is a must read for anyone who aspires to be a respected, trusted, and listened to leader in IT. Marc provides practical step by step advice borne from a career spent counseling IT professionals."
"The 11 Secrets provides unique insight into one of the most common and vexing problems of IT leaders, i.e., how to be viewed as a true executive peer and not just the IT guy. But more important than insight, it provides concrete steps and real-life example to work from."
"This book addresses one of the most important root causes of success or failure for IT professionals: the ability to influence peers, customers, stakeholders, and executives in IT-related matters. Whether you are a CIO today, hoping to be one tomorrow, or just want to do great work in our field, you will find this book to be a very valuable resource."
"A lot of people talk about providing a road map to success as an IT leader but Marc really does provide just that. Not only figuratively but literally. The 11 Secrets is filled with content that you think you may know but when you read it you will find a refreshingly challenging new approach to solving the critical challenges IT leaders face today. It didn't just get me thinking, it got me to quickly take some important steps to raise my groups game one notch higher."
"Building the right skills in senior IT managers is an important job for the CIO. This road map provides a clear set of steps for building those skills and achieving the influence IT leaders need to be effective with their stakeholders."
"I got more out of 45 minutes with Marc than I have from any of the strategic professional development programs I have attended in the last 18 months. This book maps out the fast track to success as an IT leader. Read it to shorten your journey."
"So many IT professionals and aspiring CIOs are running around blind. Many of them fail to realize that influence is the key factor, as well as how to get it and how to use it. If you want to be a CIO who is not just taking orders but is innovating for your business, this is the book to read."
"This book should be mandatory reading for every computer science and information technology graduate student. By focusing in on influence as the key missing piece of the puzzle, Marc Schiller provides a clear model for improving the effectiveness of IT leaders. A must read for everyone engaged in IT leadership."
"What makes this book stand out as a particularly valuable resource for IT managers and leaders are the many real-life, no-punches-pulled examples that fill the pages. It's these real-world experiences that bring the concepts to life and provide an anchor for really learning from them."
"Thought provoking and applicable. Most valuable were the secrets that dealt with the core mission and getting the IT team close to the people they support. As I read the examples, I would think about how what I was doing fit the secrets."
"The world of IT is undergoing a sea of change.
IT professionals and managers are faced with the challenge to move forward; way beyond the traditional role we have played in the past. The 11 Secrets provides aspiring IT professionals and managers the tools and road map to move into the value-adding, business-savvy role that's the future of IT."
"Excellent. I recommend The 11 Secrets to all existing and upcoming IT leaders."
"This material helps me remove myself from the daily grind and reminds me that it's time for me to grow as an IT manager and leader. It provides me with practical guidance on how to be more proactive in managing my relationships with my business users and helps me march more in lockstep with them to achieve their goals."
"CEOs want CIOs that "get it." IT managers and professionals looking to differentiate themselves and to advance into senior management ranks would be well served to master these secrets."
"Full of practical advice and how-to-get-it-done guidelines and pointer. The 11 Secrets is a must read for all aspiring IT managers looking to rise to the executive ranks."
"Even with a small IT department, I found The 11 Secrets to be right on. As a young IT leader I recommend it to others like me who are looking to get the bigger picture and to learn what it takes to succeed in IT."
"More than a book, the 11 Secrets presents years of experience and knowledge in a down-to-earth, clear and accessible way. A must-have manual for every educational IT leader and their boss that want to maximize the productivity of their IT department."
"This book should be on the desk of every CIO in every organization."
"By far the best IT-related content I have read in a long, long time; presented in a simple, lucid and effective style."




























































